Privacy Policy - POS Restaurants App (POS)

Introduction

Welcome to the POS Restaurants App. This Privacy Policy explains how we collect, use, store, and protect information when restaurant owners, administrators, cashiers, kitchen staff, and other authorized users (“Users” or “you”) use the application.

By installing or using the app, you agree to the terms of this Privacy Policy.

Information We Collect
a) Account and User Information

To enable login and role-based access, we may collect:

• Name and role (Company Admin, Super Admin, Cashier, Order Taker, Kitchen/Bar Staff)
• Email ID and password
• Mobile number and address
• Login credentials and profile details

b) Restaurant and Business Information

During setup and usage, we may collect:

• Restaurant name, owner details, address, and tax details (e.g., TRN)
• Outlet details and floor planning configurations
• Menu items, categories, modifiers, pricing, and tax settings

c) Order and Transaction Data

The app processes operational data such as:

• Orders (Dine-In, Takeaway, Online)
• Payment details (cash, card, online modes)
• Billing and receipt information
• Discounts, taxes, and order status

d) Inventory and Supplier Data

To manage stock and procurement:

• Product and inventory details
• Supplier information (name, contact details)
• Purchase orders and stock updates

e) Activity and Usage Data

• User actions within the app (order creation, updates, reports)
• System logs for performance and monitoring

How We Use Collected Information

We use collected data strictly for business operations, including:

• Enabling POS functionalities such as order processing, billing, and reporting
• Managing restaurant operations (menu, inventory, suppliers, outlets)
• Role-based access control and user management
• Generating reports and analytics (sales, payments, orders)
• Improving system performance and user experience
• Complying with legal and financial regulations
• We do not use data for advertising or unrelated profiling.

How We Protect Your Information

We implement appropriate security measures, including:

• Secure login authentication and role-based authorization
• Encrypted data transmission (SSL/TLS)
• Controlled access to sensitive business data
• Secure servers and regular monitoring
• While we strive to protect your data, no system is completely secure, and we continuously improve our safeguards.

Sharing of Information

We do not sell or rent your information.

We may share data only with:

• Authorized restaurant management and staff within the same organization
• Legal authorities when required by law
• Trusted service providers (e.g., hosting, payment services), strictly for operational purposes
• All parties are required to maintain confidentiality.
  

Third-Party Services

The app may integrate third-party services such as:

• Payment gateways
• Notification or SMS services
• Cloud hosting platforms
• These services operate under their own privacy policies, and we are not responsible for their practices.

User Rights and Control

Users may:

• Update or correct their profile information
• Request deletion of their account or data through the administrator
• Manage login preferences (e.g., “Remember Me”)
• Certain features may be limited if permissions or data access is restricted.

Data Retention

We retain data only as long as necessary for:

• Restaurant operations and reporting
• Legal, tax, and financial compliance
• Data is securely deleted or anonymized when no longer required.

Business Data Responsibility

All operational data (orders, inventory, reports) belongs to the respective restaurant or business using the app. The organization is responsible for ensuring appropriate use and compliance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected within the app along with a revised “Last Updated” date.

Continued use of the app after changes indicates acceptance of the updated policy.